Unit 6

?Here are tips for finding a job.

Lead in > Task 1

1I think many people prefer to find a job that they really like. After all, most people want to enjoy themselves rather than have plenty of money without a sense of achievement and happiness. On the other hand, some people may choose a well-paid job instead of a job close to their heart out of financial considerations. If one is in serious financial difficulty, one can hardly afford the luxury of a dream job

2I think it is. Although many employers lay emphasis on candidates' educational background and work experience, some believe that candidates' character is equally important for a successful career.

For example, in contemporary society, many projects require the coordination of a group of people rather than a single person's efforts. Therefore, a good team player is often welcome.

3To start with, the interviewers may ask you about your education to see if you have the basic knowledge required for the job you are applying for.

Perhaps most of them will ask you about your work experience in this field to see if you have the necessary skills for the job you have in mind.

They may also ask about your character, weaknesses and strengths to find out what kind of person you are. They may even ask you something that is not directly related to the job. Your answers tend to show your intelligence level and communication skills

Basic listening practice

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Listening in > Task 1

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Listening in > Task 2

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Listening in > Task 3

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Let's talk > Task 1

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Let's talk > Task 2

·?(3) Candidates have a telephone interview that would last somewhere in the region of 15 minutes.

·?(2) Candidates come to have a tour of the centre. They get to see the role, see how it feels, and feel the culture of the company.

·?(1) Candidates complete an application form.

·?(4) Candidates have a two-hour assessment consisting of a role-play which looks at their customer service ability and a competency interview.

·?Let's talk > Task 3

1T-Mobile is a subsidiary of Deutsche Telecom; it is Deutsche Telecom's global mobile phone operation. There are 900 people working at the company's call centre; 760 of them are employed in handling customer calls and they are managed by 70 team managers and 10 operations managers. Generally speaking, I prefer to work for a large company because it often has a good reputation, is less likely to go bankrupt, ensures you a fairly stable job, and sometimes gives you a good salary. But I may not say "no" to a small company if I can assume more responsibilities, have more opportunities for career development and promotion, or receive a higher salary.

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2In a role-play the company recruiters can look at the candidates' abilities and potential. To prepare for such a role-play, basically I can do two things. To begin with, I will make a list of the tasks required by the job as well as a list of the things I can say and do in order to demonstrate my customer service ability. Moreover, I can ask friends and family members to take part in a role-play with me so that I can become familiar with the situation and find out my problems. I can also video tape the role-play to further identify problems and make improvement.

Further Listening and Speakingand speaking > Further Listening and Speaking> Task 1

Further Listening and Speakingand speaking > Further Listening and Speaking> Task 2

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Task 3

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Further Listening and Speaking?and speaking > Viewing and speaking > Task 1

Further Listening and Speaking?and speaking > Viewing and speaking > Task 2

1The interviewer must make the interviewee feel at ease because otherwise he or she might end up in hiring someone who is completely wrong for the business. I might do the following to make myself less nervous in an interview:
—I will close my eyes for a while and take a deep breath. Also, I'll try to smile a bit to make myself feel better.
—Before the interview, I should get fully prepared. I will familiarize myself with the usual questions and appropriate answers. Also, I will collect a lot of information about the company I want to join and its requirements for the advertised position. When I am equipped with sufficient information, I will feel more confident and less nervous.
—I won't treat the interview too seriously. Even if I fail, it does not mean the end of the world, and I still have further opportunities elsewhere.
—I might have simulated interviews with my fellow students or family members. When I become more familiar with the interview procedure, I will be less afraid.

2They should be very compassionate because it is someone's livelihood that they are dealing with. And if possible, they could write a new CV for the laid-off people to help them find a new job. I may try to encourage the laid-off workers by saying, "You are so intelligent; you will find a better job sooner or later. If possible, I will recommend the laid-offs to other companies

3To begin with, I will calm down and think about my weaknesses and ways to overcome them. I can think about my strengths and how I can make use of them in my future job-seeking. I will update my résumé and try to find a new job. I will call my friends and relatives to see if any of them can help me land a job. If I can't find a suitable job now, I will consider a training course that can update my skills so that I will become more competitive in the job market.

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